Tenant FAQs

Properties are typically rented on a first-come, first-served basis with a completed application and required fees. We recommend applying as soon as possible to put yourself “in line” to give yourself the absolute best chance to secure a rental.

Each home that is listed may have a slightly different criteria. However, every home that is listed clearly provides the screening criteria that we use to determine whether an applicant is qualified for a home. Please check our website to see if you qualify.

Requirements vary by property, but typically you are only required to pay a security deposit (varies by home), as well as the first month’s rent before you move in.

Applicants must be of legal age to enter into a lease agreement, which is typically 18 years or older. Anyone not 18 years or older does not need to apply.

Yes, security deposits are generally refundable, provided there is no damage beyond normal wear and tear and all lease terms are met. Deductions may apply for unpaid rent, damages, or cleaning fees.

We unfortunately do not work with applicants who need a cosigner to live in a home.

Applications can typically be submitted online or in person. A completed application, application fee, and necessary documentation (such as proof of income and identification) are required in order to be put in line.

Rent payments can usually be made online through a tenant portal, by automatic bank transfer, or by check/money order, depending on the property’s payment options.

A majority of our homes are willing to consider pets. For more specific information, please check each specific listing as each listing will clearly provide whether pets are allowed. Please also check as some of our home owners have specific weight and/or breed restrictions that they are not willing to work with.

Lease agreements typically require all tenants to be responsible for the full lease term. If one tenant wants to stay, the remaining tenants may need to qualify on their own or find a replacement tenant with approval from management.

Upon moving in, we’ll provide you with a 30-day notice to vacate form that everyone in the home will be required to fill out to legally notify our team that you do not plan on extending the lease. Simply contact our office, and we can provide you with the proper form.

The property management company handles routine maintenance and repairs, but tenants may be responsible for damages caused by negligence or misuse. All maintenance requests should be submitted promptly through the appropriate channels.